Everything you need to know
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Frequently asked questions
Everything you need to know about Shelf's asset management system.
What is Shelf, and how can it help me manage my assets?
Shelf is a comprehensive asset management platform designed to help organizations of all sizes track, manage, and optimize their physical and digital assets.
Key features include:
Real-time asset tracking with QR code technology
Customizable fields and categories
Booking system for equipment reservations
Team collaboration tools
Whether you're managing office equipment, production machinery, or digital assets, Shelf provides the tools to improve asset utilization, reduce losses, and streamline operations.
Is Shelf secure and compliant with industry standards?
Yes, Shelf takes security and compliance seriously:
All data is encrypted in transit (SSL/TLS 128-bit, TLS 1.3) and at rest (AES-256)
We use SOC 2 Type 2 compliant servers (Fly.io)
Authentication is handled by Supabase Auth, supporting SSO & SCIM (Microsoft or Google)
Our database is a Supabase PostgreSQL DB with robust security measures
We use Sentry for error logging, ensuring sensitive data is stripped
Stripe handles payments and subscriptions (PCI Service Provider Level 1)
These measures ensure your asset data remains secure and compliant with industry standards.
How is Shelf different from other asset management solutions on the market?
Unlike many other asset management solutions, Shelf is designed to be simple, visual, and flexible. We have no strong opinions on what an item/thing is, so you can use it for a wide range of use cases. We've also built Shelf with strong UX in mind, so it's easy and intuitive to use. And because we're a broad-market product, we offer enterprise-grade security and features at an affordable price for our cloud version. For more demanding organisations, we offer Shelf as an Open Source solution.
Can Shelf accommodate both small teams and large enterprises?
Absolutely! Shelf is designed to scale with your needs:
Individuals and small teams can start with our free plan
Growing businesses can upgrade to our Plus plan for advanced features
Large organizations benefit from our Team plan with collaboration tools
Enterprise customers get custom solutions and dedicated support
Our flexible architecture allows us to accommodate organizations of all sizes while maintaining performance and security. See our latest pricing license fees here.
Can Shelf help with Compliance for ISO 27001?
ISO 27001 is the international standard for information security management systems (ISMS). While it does not specifically require a company to maintain an asset registry for laptops, monitors, keyboards, and other hardware assets, it does require the identification of assets that are important for the organization's information security and the protection of those assets.
Clause 8.1.1 of ISO 27001 states that an organization should identify the assets that need to be protected, taking into account their value, importance to the business, and sensitivity to compromise.
This identification can be done through a formal asset inventory or registry, which would include information such as the asset's unique identifier, owner, location, and other relevant details.
Therefore, while ISO 27001 does not explicitly require an asset registry for hardware assets, it does require the identification of assets important for information security, and maintaining an asset registry like Shelf can be a useful tool for achieving this goal.
I have another question
No problem, we are here to help. Email us at hello@shelf.nu and we will get you statements to any question you might have.
